How to Choose a VOIP Provider

Technology has revolutionized communications and the way we live. VoIP has fast attained no 1 status in phone systems and both homes and businesses are choosing VoIP systems over traditional telephony.


Technology has revolutionized communications and the way we live. VoIP has fast attained no 1 status in phone systems and both homes and businesses are choosing VoIP systems over traditional telephony.

The first step is to be convinced that VoIP will benefit you and once you have weighed all the pros and cons, the next step is to select a provider. Highly competitive, there are umpteen options and attractive schemes offered by providers big and small. It would be advantageous to read through comparisons of various calling plans. Find out aspects like price, service, quality, features and more.

You have two options with VoIP. One you can choose to use a free service like Skype or SIPphone or two you can opt to use a provider service and pay a monthly charge. If you are considering VoIP as a way to stay in touch with family and friends then a free service would suffice. However if you intend to use VoIP as an alternative to the landline system and use it for home working or business purposes then a paid services would offer you are great bundle of VoIP services for just a small cost.

To make a provider choice sensibly you will need to have a reference point. Create a note on what VoIP services are essential for you. And use this list when you review various packages. Things like call waiting, forwarding, or conference calls are common to most packages what you need to focus on is something like does the cost per month allow free calls to Europe or Australia? This would be an important consideration if you call one of these frequently.

Factors that must influence your choice of provider are:

1. Will the provider allow you to select a Paris number even if you reside in California? And, will this be at no extra cost if yes, then your contacts in Paris can speak to you in California and no charge to you and it would cost them only the cost of a local call.

2. How reliable is provider x. Most promise the earth but do they actually come through? Make a survey read reviews, blogs, and complaints on the World Wide Web on VoIP providers. Too many negative reviews or unresolved disputes mean x is a bad choice. Be open-minded and weigh the good as well as bad.

3. Look for a money back guarantee this way you will not lose anything should the choice fail. Many providers are established and have a proven service record so they do offer a “money back” clause.

4. Check if they have technical support on call 24/7 and whether their equipment and services have good maintenance and upgrading routines.

5. At your end you need to check what you will need in terms of a net connection, computer, adapters, and other systems. Pay attention to the technical needs of installing a VoIP system and read through the literature provided by VoIP providers as well as the FAQs on their websites.